Craig Cooper

A 5-star rating!

Craig came out to assess our place and was friendly, professional, knowledgeable, informative, and patient with my many questions! (I asked a lot of questions. :-) He got in touch in advance to let me know his expected arrival time and was very approachable, considerate, and open to sharing information and perspectives on mold growth in general. I really appreciated his easy-going, warm, and calm demeanor and expertise in the field.

Craig was communicative, professional, friendly, knowledgeable, patient, and informative. He was approachable and easy to work with and I really appreciated his expertise!

Craig was helpful, detailed and time efficient.

Craig was awesome! Very friendly, professional and knowledgable!

Craig was very thorough in his explanations and findings, and was delightful to work with. His knowledge was extensive and reassuring and he has truly earned all five stars!

Craig was great. He kept us informed of his arrival time, addressed every possible issue re the mold inspection, did all the appropriate tests. Craig is also very affable and efficient. We were impressed with everything about him.

A 5-star rating!

A 5-star rating!

Craig is everything you'd want in customer service: prompt, patient with lots of customer questions (and a potential mold problem leads to lots of customer worries and questions), personable, and extremely thorough. We were very pleased with his service.

We are absolutely blessed and impressed by Craig and his whole team. When I got sick last April, no doctor could figure out what was wrong, when I did find Dr Brandon Duncan, who started my journey on healing from mold in our rental, he recommended Craig and his team right away. new springs property management had failed to take my health issues and mold in our rental serious, Servpro was who they sent to us and we were saddened at the lack of detail and investigation. So we hired Craig an...

Craig has been great at breaking down the details and explaining everything in a way that makes sense. Dealing with water damage in your home is stressful, and its helpful to have someone who is professional and good at explaining. Unfortunately, didn’t go with them first and the first cmpany took the tests with the windows open. Wish I had started with MIS. highly recommend going with a company like this who doesn’t also do the remediation and offers an unbiased opinion.